Universal Banking Team Leader – Standard Bank Group

Job Description

Position Overview

Standard Bank Group operates as a prominent financial institution across Africa and internationally, providing diverse career pathways alongside a motivated professional community. The organization serves various clients, from individual consumers to large multinationals, focusing on generating economic advancement and meaningful community impact.

Role Summary

The appointed person will guide a branch-based commercial group to generate consistent income expansion, strengthen customer connections, and provide superior service delivery. The function encourages commercial achievements, fosters a customer-focused environment, and maintains strict adherence to legal, risk, and behavioral benchmarks while building a capable workforce.

Key Responsibilities

• Spearheading consistent commercial and revenue expansion through identifying market prospects, strengthening current consumer bonds, and obtaining fresh accounts according to branch financial goals.
• Guiding, mentoring, and upskilling a group of universal bankers to foster capability, responsibility, and an achievement-oriented sales and service atmosphere.
• Guaranteeing a reliable, superior client journey by embedding a customer-focused philosophy that yields high-grade support, successful problem resolution, and enduring relational worth.
• Supervising risk, adherence, and conduct oversight throughout the branch, confirming complete compliance with FAIS legislation, competency criteria, internal guidelines, and statutory benchmarks.
• Leveraging market awareness, operational analytics, and metric statistics to streamline consumer coverage, asset deployment, and branch execution.

Qualifications

Candidates must possess a Bachelor of Commerce degree or an Advanced Certificate equivalent to an NQF7 qualification aligned with regulatory standards in a discipline related to finance, commerce, sales, or administration. Possessing RE1 and RE5 credentials is advantageous.

Experience Required

Applicants need between five and seven years of background in a consumer or universal financial setting, demonstrating practical involvement in direct commercial transactions and client interactions. A minimum of two to three years of demonstrated supervisory exposure guiding sales personnel within a branch setting is required. A proven record of meeting revenue targets, alongside robust familiarity with statutory oversight, regulatory compliance, risk mitigation, audit management, and issue resolution, is essential.

How to Apply

Submit your application through the employer’s application page: Apply now.