Job Description
Job Overview
Woolworths invites applications for the position of Customer Assistant: Foods to contribute to a dynamic food retail atmosphere by ensuring outstanding customer support and strict adherence to food safety guidelines. Successful candidates will help build a welcoming shopping environment while managing inventory, maintaining high hygiene standards, and controlling shrinkage.
Responsibilities and Duties
The appointed person will engage shoppers respectfully, address their inquiries, and offer guidance regarding available items or promotions. Inventory tasks involve precise stock replenishment, proper stock rotation, and strict preservation of cold chain protocols. Staff members are expected to spot quality issues early, handle vendor returns, and keep the sales floor neat according to visual guidelines and gap policies. Furthermore, the role requires vigilance against stock losses, adherence to security procedures, and active teamwork combined with personal reliability and punctuality.
Requirements
Candidates must possess a Grade 12 qualification or an equivalent NQF credential alongside basic digital literacy. Previous experience within a grocery retail or client-facing setting is beneficial. Applicants need strong verbal communication capabilities, basic mathematical skills for inventory handling, and a solid understanding of hygiene and cold chain preservation. Personal discipline, flexibility for working various shifts including weekends and early mornings, and high attention to detail are essential.
How to Apply
Submit your application through the employer’s application page: Apply now.
Closing date: 5 November 2026.
